FAQ

Are the caps original?

Yes. Every cap is checked for brand tags, labels, stitching and construction before it's listed. We don't sell copies or "first copy" caps, and if we can't verify a piece, it doesn't go on the site.

What does pre-loved mean?

It means the cap has had a previous owner. Some were worn a handful of times, some were never worn at all. Every listing states the condition grade and shows photos of the actual cap you'll receive.

How do you grade condition?

Four grades. Brand New Tagged (never worn, tags on), Like New (no visible wear), Excellent (light wear, clean), and Good (visible wear or a small flaw, always shown in photos and priced down). The grade is on every product page.

Are the caps cleaned?

Yes. Every cap is cleaned and inspected before it's photographed and listed.

What sizes do you have?

Snapback, strapback and trucker caps are adjustable and fit most adults. Fitted caps come in exact sizes (for example 7 1/4, 7 3/8, 7 1/2) and the size is stated on each listing. If you're unsure of your fitted size, measure around your head just above the ears and eyebrows and check against the size guide on the product page.

Can I get the same cap again?

Usually not. Each listing is one physical cap. Once it sells, it's gone. If you want a specific brand or style, follow us on Instagram for new drops or message us and we'll keep an eye out.

How do I wash my cap?

Hand wash in cold water with a mild detergent and let it air dry away from direct sunlight. Don't machine wash, tumble dry or iron, and never soak a fitted cap or it may shrink.

How long does delivery take?

Orders are dispatched within 1 to 2 working days. Most arrive within 3 to 5 working days. Remote areas may take slightly longer.

How much is delivery?

Free nationwide on every order, with no minimum spend.

How can I pay?

Card or bank transfer at checkout. Cash on delivery isn't available.

Can I exchange or return a cap?

Yes. You have 7 days from delivery to request an exchange or store credit, as long as the cap is in the same condition you received it. Because every piece is one of one, we can't always swap for the same cap, but we'll find you something you like or credit the full amount. Caps that were accurately described as having a flaw can't be returned for that flaw.

Do you ship internationally?

Not yet. Message us if you're outside Pakistan and we'll let you know when it goes live.

Do you buy caps?

Yes. If you have original branded caps in good condition, send us photos through the contact page and we'll make you an offer.